HTA

WELCOME TO
HAPPY TRAILS! ASIA

Your Destination Manager in South-East Asia

INDONESIA | MALAYSIA | BORNEO | SINGAPORE | BRUNEI

ABOUT US

Happy Trails! Asia is a foreign-managed destination management company (DMC) with offices in Indonesia (Bali, Yogyakarta, Medan and Flores) and Malaysia (Kuala Lumpur and Borneo). We provide personalized destination management services throughout Indonesia, Malaysia (Peninsular and Borneo), Brunei Darussalam and Singapore.

Founded in 2003, Happy Trails! Asia is an adaptable, understanding, and passionate partner in Asia that is constantly innovating its services to keep on edge with the latest news and trends. We pride ourselves in our in-depth local knowledge and enthusiasm towards our destinations while maintaining their sustainability and enhancing the livelihoods of the local community through extensive collaboration. This, combined with a strong focus on efficiency, customer service, information technology, and our team’s personal touch, makes us your strong and reliable partner in Asia.

Over the past decade, we have our expert services to dozens of well-established tour operators from over fifteen countries. We offer personalized services to any market segment regardless of budget. May it be price-savvy holidays or high-end luxury travel, Individual or group tours, all of our clients and their guests will receive our extensive support and local knowledge. Every year, together with our local partners, we ensure that thousands of guests have great experiences during their travels and great memories afterwards. 

RESPONSIBLE TOURISM

Happy Trails! Asia’s Indonesia office is the first Indonesian DMC to be certified by Travelife at the highest “certified level”. Travelife is an international certification scheme which has been developed by the travel industry, for the travel industry. The various efforts we do reach throughout our integrated supply chain, and include being a founding member of the Indonesian DMC Sustainability collaboration, as well as conducting regular trainings, loan programs and CSR actions throughout our destinations.

Happy Trails! Asia operates a carbon off-set scheme in the Indonesian part of the island of Borneo (Kalimantan), in which we collaborate with local farmers. In this, we are a carbon-neutral and climate-neutral company, such as we have replanted more than 25,000 trees and still continued, implemented electricity and water conservation in all offices, reduced paper usage, managed and reduce waste, sustainable procurement and sustainable travel.

COMMUNITY BASED TOURISM

Community collaboration

With sustainable and responsible tourism at our core, we pride ourselves in offering unique community based experiences. Independently audited by Travelife, we ensure that these experiences benefit the community, generate local employment, are plastic free and carbon neutral! Add picture from Bonjeruk outing us with the team there

Unique experiences

Our expert team happily tailors these experiences to your needs. For example, experience one of Bali’s traditional villages with our team member Bara, to see how life is like on the island. Or, hop over to Lombok and visit Bonjeruk village, to cycle through the rice fields and cook with the local women of the community. Alternatively, how about a Jeep excursion through the backlands of Bali, with a private lunch overseeing the majestic Agung volcano!

OUR OFFICES

Letterbox #608, Suite 5.19, 5th Floor, Wisma Central, Jalan Ampang 50450 Kuala Lumpur, Malaysia
Phone: + 6 (03) 2163 1899
Fax: + 6 (03) 2163 2899
Email: info@happytrailsmalaysia.com

Jl. Parangtritis No. 65, Yogyakarta, Indonesia
Phone: + 62 (0) 274 383399
Email: yogya@happytrailsasia.com

Jl. Frans Nala Cowang Dereng, Batu Cermin, Labuan Bajo
Phone: +62 (0) 385 2440560
Email: flores@happytrailsasia.com

“We are working together simultaneously in order to provide the best and most personalized service possible to all of our clients”

LOT 1913, 2ND FLOOR MS2, MARINA PARKCITY, 98000 MIRI, SARAWAK.
Phone: + 6 (085) 321 455
Fax: + 6 (085) 321 455
Email: info@happytrailsborneo.com

Jl. By Pass Ngurah Rai, 195 PO. Box 3087 Sanur, Denpasar 80227 Bali, Indonesia
Phone: +62 (0) 361-288194
Fax: +62 (0) 361-286 966
Email: info@happytrailsasia.com

Jl. Ir. H. Juanda Baru No.55 Medan Narasindo Building, 20159 North Sumatera - Indonesia

OUR SERVICES

INDIVIDUAL TOUR

From island hopping, jungle exploring in Sumatra to the beach club experiences at the hip locations around Bali, We offer overland as well as short packages throughout all our destinations, for individuals or families.                                                     

GROUP TOUR

We have vast experience in operating group tours, our dedicated tour leaders (available in various languages), are ready to ensure your guests make great memories.                                                                                                                   

TAILORMADE TOUR

Our dedicated sales team is there to assist you with your tailor made requests, to meet the specific needs of your clients. The majority of our FIT are tailor made, therefore, we have a team of over 20 strong to tailor to your client’s needs.

ELEMENTS

From day tours to short experiences and single elements booking such as: fastboat, cycle tours, country hike, riding etc. We are happy to assist you!                                                                                                                                                                      

MICE

Our specialized MICE team is ready to assist you with anything, from a small meeting in Yogyakarta, up to a multiple day event or incentive in the Sumatran jungle.                                                                                                                             

OUR SPECIALITIES

Explore the nature by hiking to conquer Mount Ijen in Java, trekking through the rain forests in Kalimantan, diving in the crystal sea of Borneo, or enjoy a batik painting class in Yogyakarta. Our specialized team is ready to design a well-balanced itinerary for active and/or cultural travellers.

As the first Travel Company to be certified by TravelLife with an “Excellence in Sustainability” in Indonesia. We are committed to create socially and environmentally sustainable travel experiences for both FITs as well as groups.

Our designated luxury travel consultants are specialized on unique programs mixing the above mentioned specialties with the luxury experiences throughout our destinations.

Special family travel packages include child-friendly activities, tell-worthy adventure, an itinerary that focuses on quality time with your family and education local experience such as: responsible travel, conserving our planet and its wildlife, respecting other culture, and many more.

Our itineraries are a unique mix of highlights and options off the beaten track. Throughout our destinations we offer a variety of unique experiences, mixing responsible travel practises with a great time. For example, enjoy a blessing ceremony in Bali, or camp for a few nights on an uninhabited island in Lombok.

UNIQUE ACCOMODATIONS

BOUTIQUE ACCOMODATION
We collaborate with boutique and eco-friendly accommodations around our destinations, to ensure your clients experience the destination in all aspects if their trip.

VILLA'S

Our online villa catalogue boosts hundreds of villas throughout Indonesia and Malaysia, from budget 1 bedroom, to the super luxurious private island options.

CAMPING

Up for an adventure? We offer camping options around Indonesia and Malaysia, may bit be an uninhabited island in Lombok, or in the Malaysian jungle.


GLAMPING

Be one with nature in a comfortable way. Explore our glamping catalogue as well and enjoy the nature of Indonesia and Malaysia.


CRUISES

Throughout our destinations we have an extensive network of charter and join-in cruises, may it be a luxury expedition through Indonesia’s spice islands, or a brief two day one night experience within Komodo National Park.

OUR SAMPLE PROGRAMS

MALAYSIA

Island Information
Example Program

BORNEO

Island Information
Example Program

SINGAPORE

Island Information
Example Program

BRUNEI

Island Information
Example Program

BALI

Island Information
Example Program

SUMATRA

Island Information
Example Program

JAVA

Island Information
Example Program

LOMBOK

Island Information
Example Program

FLORES

Island Information
Example Program

MALUKU

Island Information
Example Program

KALIMANTAN

Island Information
Example Program

SULAWESI

Island Information
Example Program

PAPUA

Island Information
Example Program

OUR SUPPORT TO YOU

EXPERT TEAM

Our dedicated team of experts throughout the destinations are ready to assist you with any request your clients may have. Each request is managed by our multilingual and experienced international team that strive to create the most seamless and memorable experience possible both for our clients and their guests.

ATTENTIVE CUSTOMER SERVICE

Our team of skilled costumer service specialists are available 24/7 to help our clients and guests’ need, may it be a simple question or an emergency, and we are there to help. For the ease of your clients, our assistance is offered through phone, email and WhatsApp.

TRAINING PLATFORM

As our client, you will access to our training to enhance your knowledge about our destinations. The platform boosts our training videos, certification for specialists as well as information packages, sample program, modules, upcoming webinar and more.

EXTENSIVE TRAVEL DOCUMENTS

Every guest traveling with Happy Trails! Asia will receive a customized travel itinerary which includes extensive information on their trip, this is supported by an online information platform and our 24/7 Traveller assistance team.

ONLINE CATALOGUE

For your convenience, and to ensure a quick reply to your clients, we offer an online platform, where you may find: pricing catalogue, information packages, sample program, module, news update, downloadable booking information and much more.

INTERESTED WORKING
WITH US?

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Let us know about you

Happy Trails! Asia

Jl. By Pass Ngurah Rai, 195
PO. Box 3087 Sanur, Denpasar 80227 Bali, Indonesia

Phone: +62 (0) 361-288194
Fax: +62 (0) 361-286 966

Email: info@happytrailsasia.com

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